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Policy store and payments

Instruction and Policies


  • I Agree to pay Solvent Parts USA Inc the amount noted above as the charge amount according to the Card Issuer Agreement for parts received and services rendered.
  • I Agree that the amount charged is non-refundable.
  • Item is guaranteed to be in condition stated in the store description.
  • Item is new, therefore no way to test the item and prove working condition
  • Unless other specified, this item has no WARRANTY.
  • We exchange feedbacks. After you update our feedback, we update yours.
  • If there is a problem, please contact us before leaving negative


Returning Goods

  • The orders placed by the Customer on the website are definitive and cannot be cancelled.
  • The Customer is consequently aware he is bound by its purchase as soon as he has done the online’s payment.
  • Return goods will have a 20% restocking fee.


Acceptance and Warranty

  •  The Goods sold by the Seller are guaranteed as far as the Seller’s suppliers offer a warranty on the Product they sell and/or produce.
  •  The customer must inspect the immediately upon delivery. The goods shall be deemed to be accepted by the customer if the customer has not given full and detailed notice to the shipper on the delivery note.
  •  Acceptance shall cover all defects which the customer could discover or should have discovered at the time of delivery of the goods (external and visible defaults) or in the following 48 hours (defaults inside the package) when carrying out careful inspection, including discrepancies between the goods sold and delivered in terms of models.
  • The Seller warrants its goods to be free from hidden defects. A hidden defect shall mean significant defects which the customer could not possibly discover at the time of delivery of the goods, causes by faulty material or poor workmanship. Only defect which materially decrease the utility of the good view of its normal use shall be covered hereunder.
  • This warranty is limited to hidden defects which have been notified to the Seller, in a detailed manner, in writing and by registered mail, within ten (10) days of discovery of the hidden defect and any case at the latest within one (1) month from delivery.
  • In any case, the Seller’s liability under this warranty will be limited to the replacement of the defective goods. Goods shall not be returned without the prior written agreement of the Seller.
  • The Seller makes no warranty, express or implied, with respect to the goods, except as set forth in this clause. The customer shall in other circumstances as set forth in this clause, not be entitled to return or exchange  the goods sold.  Any liability of the Seller for any indirect damages with respect to the goods, including loss of profits or contracts of the customer or damages caused by the goods to the other property or the environment is expressly excluded.
  • The limited warranty is voided if :
  • The Customer does not produce the RMA received from the Seller, following the complaint by the Customer. 
  • The Goods are not shipped back in their original labeling and packaging protecting them from normal shipping handling.
  • The Goods returned for exchange are not accompanied by a proof of purchase including date of purchase, place of purchase and price paid.
  • The warranty has been transferred.
  • The Goods have been willfully mishandled, abused or misused.
  • Return goods will have a 20% restocking fee.



  • The Seller will ship Goods according to its own selected shipping instructions. The Seller will attempt to ship the Goods within the estimated timeframe reflected on the order confirmation but will not be liable for any failure to do so. For items on back order the Seller may ship whenever the products become available without notice to the Customer.


Export/import Control 

  • The Customer agrees to comply with all export and/or import control laws. The Customer agrees not to export/import any product to any country in violation of any export/import control law without first obtaining any necessary license or approval. The customer warrants that he is not located in, under the control of, or a national or resident or any country to which the export/import of the products is prohibited by applicable export/import control laws.



  • When the customer uses the Website, he remains responsible for maintaining the confidentiality of his account and password and for restricting access to his computer, and he agrees to accept liability for all activities that occur under his account or password.
The Seller reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.


Payment Information

  •  We accept: PayPal, Visa, MasterCard, American Express and  Discover.
  •  International credit cards are not accepted unless buyer is
  •  present in ourStore with the card on his hand.
  •  You can checkout through eBay or make a payment over the phone.
  •  Please contact us if you need assistance with checkout or if you  have any questions about your    purchase.

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